Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or quote request forms on our website
• Subscribe to our newsletter or communications
• Communicate with us via email, phone, or other means

This information may include:

• Contact Information: Name, email address, phone number, and mailing address
• Business Information: Company name, job title, and business requirements
• Service Details: Type of service requested, shipping requirements, and delivery preferences

Usage Data

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• Device identifiers and mobile network information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. Cookies are small data files stored on your device. We use the following types of cookies:

• Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical data.
• Functional Cookies: Remember your preferences and settings to provide enhanced functionality and personalization.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: Processing your requests, providing quotes, and delivering trucking and logistics services
• Communication: Responding to your inquiries, sending service updates, and providing customer support
• Business Operations: Managing our operations, improving our services, and developing new offerings
• Legal Compliance: Complying with applicable laws, regulations, and legal processes
• Marketing: Sending promotional communications (with your consent where required)
• Analytics: Analyzing website usage to improve user experience and optimize our website
• Security: Protecting against fraud, unauthorized access, and other illegal activities

Who Has Access to Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving our customers. These providers are contractually obligated to protect your information.
• Business Partners: We may share information with business partners for the purpose of fulfilling your service requests (e.g., logistics partners, carriers).
• Legal Requirements: We may disclose information if required by law, court order, or other legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Our employees and authorized personnel have access to personal information only on a need-to-know basis to perform their job functions.

Third-Party Services

Our website may use the following third-party services:

FormSubmit

We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form on our website, your information is transmitted to FormSubmit for email delivery to our team. FormSubmit's privacy policy applies to the data they process. For more information, visit formsubmit.co.

Google Analytics

We may use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information about your use of our website and reports website trends. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Fonts

We use Google Fonts to display typography on our website. Google Fonts may collect your IP address to deliver font files. For more information, see Google's Privacy Policy.

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services and maintaining your customer relationship
• Complying with legal obligations and resolving disputes
• Enforcing our agreements and protecting our rights

When personal information is no longer needed, we will securely delete or anonymize it. Specific retention periods may vary based on legal requirements and business needs.

For website usage data collected through analytics, we typically retain this information for up to 26 months.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request transfer of your personal information in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

How to Delete Your Data

To request deletion of your personal information, you can:

• Email us at admin@grecartrucking.us with the subject line "Data Deletion Request"
• Call us at +1 2629758245
• Send a written request to our address: 10658 W Grand River Hwy, Grand Ledge, MI 48837

Please include sufficient information to verify your identity. We will respond to your request within 30 days. Note that we may need to retain certain information for legal or legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website and services, you consent to the transfer of your information to the United States.

We take appropriate measures to ensure your information remains protected in accordance with this privacy policy.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Significant changes may be communicated through our website or other appropriate channels.